AI Adoption & Change Leadership | Turning AI Capability Into Measured Behavior Change
AI Adoption Behavior Change Measured Results
- Innovated AI-enabled learning tools resulting in 20% efficiency
- 25% growth in enterprise certifications and learning
- Secured a $3.5M state contract for training
- 20% faster content delivery through AI-enabled instruction
- $1M-$5M in projected workforce savings
Career Highlights
Enterprise AI and transformation leader with 13 years across global consulting, regulated healthcare, and federal services. I build the systems and coach the people who make AI adoption stick — not just the rollout plan.
Customer Lifecycle & Retention
Operational Process Design & Optimization
Program & Portfolio Management
Budgeting & Financial Management
Onboarding Program Management
Strategic Planning & Execution
Healthcare
Government consulting
Education
Information Technology
SaaS products
Core Skills
- AI Strategy & Adoption Roadmaps
- AI Governance & Responsible AI Frameworks
- AI Fluency Enablement & Champion Networks
- Prompt Engineering & AI Interaction Design
- Value Realization & Adoption Metrics
- AI Assisted Cultural Change Management
Operational Efficiency
I’ve worked with C-suite partners and cross-functional teams to launch competency-based programs, upskill talent, and support enterprise technology rollouts (CRM, EHR, LMS). I lead with exquisite execution, innovate with purpose, and operate with data-backed clarity.
- 25% Increase in Certification Rates
- 20% efficiency through AI-enabled learning tools
- $900K in annual operational cost savings
Case Studies
Results:
Formal Adoption metrics are forthcoming. This is a live, ongoing engagement. However, return on expectations has been strong. Tonya Schultz, COO, at Paul Bickford Solutions has been enthusiastic about the assistant’s impact on the program, a qualitative signal that matters as much as a completion rate this early in a rollout: the client sponsor is sold before the data catches up.
Case Study
Situation:
A 12-week executive leadership program helped C-suite learners succeed in the first 90 days of a new role. The program needed a way to extend that coaching beyond the live sessions, something participants could return to while they were actually in the middle of a real onboarding, not just during scheduled class time.
Task/Activity:
- Built an AI-powered virtual teaching assistant for the program end-to-end on Abacus AI: designed the assistant’s persona and voice, prompted the build, deployed the code to GitHub, and ran a separate LLM agent as an independent third-party QA before launch.
- Designed personalized learning paths and adaptive content so the assistant could respond to each executive’s specific 90-day situation rather than push one fixed script. Used the build itself as a second coaching track—walking C-suite learners through AI fluency and Copilot adoption by building alongside them, not lecturing at them.
Results:
The strategy was accepted for implementation in 2025.
Case Study
Situation:
Acentra Health was overpaying skilled employees by 10-20% due to the lack of a junior talent pipeline.
Task/Activity:
I collaborated with the VPs of Finance and Talent Acquisition to Analyze the current state, set strategic objectives, develop a tactical plan and present the proposal to the COO and CEO. I let the effort to complete the project and delivered the presentation to the executives, proving the plan would save $5M in year four of the program.
Results:
This learning ecosystem was implemented in twelve weeks, historical data and learning assets were transferred, and a change initiative was conducted in parallel, resulting in a 25% increase in voluntary learning hours and certifications in late 2024.
Case Study
Situation:
CNSI and Kepro merged in late 2023, requiring the selection of a single Learning Management System.
Task/Activity:
I employed a DMAIC process and formed a committee of HR, Operations, Finance and Procurement teams to vet and ultimately select Cornerstone’s LMS and their EdCast LXP.
Testimonials
What People Say
“Chris is an outstanding professional and an excellent leader and colleague. His knowledge of learning and change management principles and techniques is impressive. I learned a lot from him during our years of working together and I will carry these key lessons forward in my career. He is a highly motivated leader that cares about his team and helps to achieve their goals both at the team and individual level.”
“Chris has an innate ability to consume information, understand his audience and provided a flexible and scalable learning solution leveraging adult learning best practices and principles.”
“Chris was key to helping define the process for recruiting and hiring 50 content developers, designing and delivering week long on- boarding “boot camps” to guarantee the developers were ready, creating eLearning materials for more than 80 curriculums – in 6 months, and meeting deadline after deadline. “
“Chris’s work as an instructional designer is sound and precise. He brings years experience with classroom instruction to the table, which adds to his understanding of learners, curriculum and facilitation. His leadership skills are excellent as well.”
Media
AI Trust & Readiness Assessment Report
Most organizations move straight to AI tools and pilots without first checking whether they’re actually ready to adopt them responsibly, culturally, ethically, and at the leadership level. A state client needed an honest, structured read on where it stood before committing to broader AI adoption, not another vendor pitch about what AI could theoretically do. I produced a report and presentation describing the Organizational Profile, Core Findings and Strategic Opportunities. The state continues to engage in a structured, cultural change toward an AI-enabled future where citizens see government working the way they expect government to work.
Due to the confidential nature of this engagement, the full assessment is not published here. Serious inquiries can request a copy directly.
Dynamic AI Learning Agent
I built this AI-powered teaching assistant end to end for Paul Bickford Solutions’ Advanced Career Mastery program, a 12-week executive leadership program on succeeding in the first 90 days of a new role. I designed the assistant’s persona, prompted the build on Abacus AI, deployed it to GitHub, and ran a separate LLM agent as independent QA before launch. C-suite participants use it as a personal coaching resource between live sessions — and building it in front of the cohort became its own lesson in AI fluency and Copilot adoption.
High-stakes conversations rarely get rehearsed before they happen. A manager walks into a tough conversation with a cold direct report. A salesperson delivers a pitch for the first time in front of the actual buyer. An employee reviews talking points with their manager once, right before the real meeting. A senior executive preps for a C-suite conversation with no real practice run. In each case, the first attempt is also the one that counts. Built an AI-powered interview and conversation simulator in Claude, then deployed and branded it for a private client — matching their brand colors so it read as a tool native to their organization, not a generic AI demo bolted on.
Dynamic AI Interview Agent
Beyond the Office
